Elements and Performance Criteria
- Determine information needs of employees and production or operations systems
- Examine competitive systems and practices strategy and determine broad information framework
- Examine the production or operational processes and their requirements and determine the information needs of employees in these areas
- Examine operational support areas and determine the information needs of employees
- Discuss information used and desired with employees at all relevant levels, and involve team and other key personnel in strategy development to ensure awareness, learning and commitment
- Examine control systems to determine their data needs